Returns & Exchanges
At ADRIAN KSA, we strive to ensure you are completely satisfied with your fashion selection. If your purchase isn't the perfect fit, you can return or exchange eligible items within 14 days of delivery.
Initiate Your Request
Log in to your ADRIAN KSA account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garments are in unworn, original condition.
Schedule a Pickup
Select your preferred time slot for our courier partner to collect the package directly from your address anywhere in Saudi Arabia.
Quality Check & Refund
Once our team inspects the returned items, your refund will be processed to your original payment method or store credit within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing